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Privacy Policy

[Wednesday Mountain Works] ("we," "our guide service") is committed to protecting the personal information of our clients. We handle all personal data in accordance with the following policy and applicable laws and regulations in Japan.

 

1. Collection of Personal Information

We may collect personal information such as your name, contact details (phone number, email address), emergency contact, and health-related information (e.g., medical conditions relevant to mountain activities) during reservations, inquiries, or tour participation. All information is collected through lawful and fair means.

 

2. Purpose of Use

We use personal information solely for the following purposes:

  • To manage reservations and respond to inquiries

  • To ensure safe and appropriate mountain guiding services

  • To assess fitness for participation in outdoor activities

  • To contact clients in case of emergency

  • To improve our services through anonymized data analysis

  • Any other purpose clearly communicated in advance

 

3. Management and Security

We implement appropriate physical, technical, and organizational safeguards to prevent unauthorized access, loss, misuse, or leakage of personal information.

 

4. Disclosure to Third Parties

We do not share or disclose personal information to third parties without the client’s consent, except when required by law or to ensure safety during emergency situations.

 

5. Outsourcing

If we outsource the handling of personal information (e.g., to booking platforms or transport providers), we will ensure such parties comply with appropriate data protection standards through contracts and supervision.

 

6. Access, Correction, and Deletion

Clients have the right to request access to, correction, suspension of use, or deletion of their personal data. We will respond appropriately in accordance with applicable laws and regulations.

 

7. Compliance and Review

We comply with all relevant privacy laws and guidelines in Japan and will regularly review this policy to improve our privacy practices.

 

Effective Date: [Month] [Day], 2025
[Wednesday Mountain Works] – Mountain Guide Service

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